Privacy Policy

Effective Date: 15 July 2025
Company Name: Niimble (Pty) Ltd
Website: https://www.niimble.io


1. Introduction

Niimble respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or engage with our services.

By using our website, you consent to the practices outlined in this policy.


2. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us, request a demo, subscribe to our newsletter, or engage our services, we may collect:

  • Full name

  • Email address

  • Phone number

  • Company name

  • Business details

b. Usage Data

When you browse our site, we automatically collect:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on pages

  • Referral URL

This data is used for analytics and site improvement.


3. How We Use Your Information

We use the collected information to:

  • Respond to your enquiries

  • Provide and improve our services

  • Send updates, marketing content, and newsletters (if opted in)

  • Analyze website usage and user behavior

  • Comply with legal obligations


4. Legal Basis for Processing (GDPR/POPIA)

We process personal data under the following legal bases:

  • Your consent

  • Performance of a contract

  • Legal obligation

  • Legitimate interest (e.g. improving our services or communicating with clients)


5. Cookies

Our website uses cookies to improve your browsing experience. Cookies help us understand how you use our site and enable basic functionality.

You may opt out or adjust your browser settings to block cookies.


6. Sharing of Information

We do not sell or rent your personal information.

We may share your data with:

  • Trusted third-party service providers (e.g. email or analytics platforms)

  • Regulatory authorities when legally required

  • Business partners, only with your consent

All third-party providers are obligated to keep your data secure.


7. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data.

Data may be stored:

  • On secure South African or international servers

  • In cloud-based systems compliant with GDPR and POPIA

We retain data only as long as necessary for the purposes described in this policy.


8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to or restrict processing of your data

  • Lodge a complaint with the Information Regulator (South Africa) or other relevant authority

To exercise your rights, contact us at: privacy@niimble.io


9. International Data Transfers

Some of our service providers may be located outside South Africa. In such cases, we ensure that your data is protected by appropriate safeguards in line with POPIA and GDPR.


10. Third-Party Links

Our site may contain links to third-party websites or services. We are not responsible for their privacy practices and recommend reviewing their privacy policies separately.


11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.


12. Contact Us

If you have any questions about this policy or how your data is handled, please contact:

Niimble (Pty) Ltd
📧 Email: privacy@niimble.io
🌐 Website: https://www.niimble.io

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